Tokiso can create a relationship-building initiative tailored to fit your company.
What is an RBO: An RBO is a structured process between management and union/s facilitated by one or more Tokiso panellists which produces an action plan aimed to address the relationship.
Objective: To identify problem areas in the working relationships and to agree on mutually acceptable solutions.
Process outline: The process is based on a joint problem-solving model. There is sufficient flexibility to allow the parties to adjust the process to suit their circumstances, as they may consider appropriate. It is advisable that a preliminary meeting is held between the representatives and the facilitator to finalise the programme. A draft outline of the process is set out in the flow chart for your convenience.
Timeframe: The relationship building process is usually conducted over three consecutive days. However, it depends on the size of the group and the objectives of the process.
Outcome: An action plan is usually completed in a tabular form, including the problem, the agreed solution, who will be responsible for the solution and the timeframe for delivery of the solution.
Benefits: The benefits of the process may be summarised as follows:
Costs: The facilitators’ daily fees depend on the seniority of the chosen facilitator. The costs of the venue, travel, accommodation, meals and refreshments would be for the client’s account.
Assistant facilitator: It is recommended that an assistant facilitator be appointed to support the facilitator and to record the proceedings in an action plan on a screen as the process unfolds.
Venue: It is recommended that an external venue be used. This prevents distractions and encourages teamwork.
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