Accreditation & Membership
Our Accreditations, Certifications and Memberships
Our Accreditations, Certifications and Memberships
Tokiso is proud to be South Africa’s leading independent dispute resolution and training organisation. We are an award-winning company, recognised for upholding the highest standards of quality, integrity, and professionalism.
Our work is underpinned by a range of national and international accreditations, memberships, and certifications that reflect our commitment to excellence in dispute resolution, training, and governance.
Commission for Conciliation, Mediation and Arbitration (CCMA)
Tokiso is an accredited Private Agency by the CCMA under section 127 of the Labour Relations Act to perform dispute resolution functions including conciliation, arbitration, and inquiries by arbitrator.
This confirms Tokiso's standing as a trusted provider of labour dispute resolution services across South Africa.
Dispute Settlement Accreditation Council of South Africa (DiSAC)
Tokiso is accredited as a Service Provider by DiSAC, the national body responsible for setting standards in the dispute settlement industry.
DiSAC accreditation affirms our adherence to industry best practices, ethics, and quality assurance in mediation and arbitration.
Quality Council for Trades and Occupations (QCTO)
Tokiso is a QCTO-accredited training provider, authorised to offer the Occupational Skills Programme in Conflict Management (NQF Level 5).
This five-year accreditation validates the quality and relevance of our training programmes in workplace dispute resolution and conflict management.
ISO/IEC 27001:2022 Certification
Tokiso is certified for ISO/IEC 27001:2022, the international standard for information security management systems.
This demonstrates our commitment to securing client data and ensuring compliance with best practices in data protection, confidentiality, and risk management.
Association of Certified Fraud Examiners – South Africa Chapter (ACFE SA)
Tokiso is a corporate member of ACFE SA, a leading professional body representing and governing fraud examination.
This reflects our commitment to ethical practices, fraud prevention, and governance in dispute resolution processes.
Association of Dispute Resolution Practitioners of South Africa (ADRP-SA)
Tokiso is a member of ADRP-SA, a professional association that promotes the growth and integrity of the alternative dispute resolution profession in South Africa.
Our membership underscores our ongoing engagement with ADR thought leadership, skills development, and standards setting.
Insights Discovery
Tokiso is a licensed distributor of Insights Discovery in South Africa.
Whether you're looking to develop leaders, improve communication, or strengthen team dynamics, Insights Discovery provides a practical and impactful starting point. Find out more here.
Gauteng High Court Recognised Mediation Organisation
Tokiso is a Gauteng High Court Recognised Mediation Organisation for Court-Annexed Mediation under the Uniform Court Rule 41A.
This recognition has been effective since the Gauteng Division of the High Court issued its directive on 22 April 2025.
The Value Behind Our Credentials
Our accreditations, certifications and professional memberships reflect Tokiso's commitment to delivering services that:
- Meet rigorous professional and regulatory standards.
- Deliver independent, credible and compliant dispute resolution and training services.
- Operate with transparency, accountability and ethical governance.
To verify our accreditation status or request credentials for specific services, please contact us at info@tokiso.com or call 011 853 6300 .
