Commission for Conciliation, Mediation and Arbitration (CCMA)

Current Accreditation period: 2024–2027

Tokiso is an accredited Private Agency by the CCMA under section 127 of the Labour Relations Act to perform dispute resolution functions including conciliation, arbitration, and inquiries by arbitrator. This confirms Tokiso’s standing as a trusted provider of labour dispute resolution services across South Africa.

Registration No: PA/TOKISO/2024
Accreditation until: 31 October 2027
Accredited since: 2014

Dispute Settlement Accreditation Council of South Africa (DiSAC)

Accreditation Status: Active
Accredited since: 2015

Tokiso is accredited as a Service Provider by DiSAC, the national body responsible for setting standards in the dispute settlement industry. DiSAC accreditation affirms our adherence to industry best practices, ethics, and quality assurance in mediation and arbitration.

Quality Council for Trades and Occupations (QCTO)

Accreditation Status: Accredited until 31 March 2030
Accredited Skills Development Provider (SDP)
Accreditation No: 07-QCTO/SDP030425130116
Accredited since: April 2025

Tokiso is a QCTO-accredited training provider, authorised to offer the Occupational Skills Programme in Conflict Management (NQF Level 5). This five-year accreditation validates the quality and relevance of our training programmes in workplace dispute resolution and conflict management.

ISO/IEC 27001:2013 Certification

Accreditation status: Current
Accredited since: 26 March 2020
Accredited until: 31 October 2025

Tokiso is certified for ISO/IEC 27001:2013 – the international standard for information security management systems. This demonstrates our commitment to securing client data and ensuring compliance with best practices in data protection, confidentiality, and risk management.

Association of Certified Fraud Examiners – South Africa Chapter (ACFE SA)

Corporate Member
Membership valid: June 2024 – July 2025

Tokiso is a corporate member of ACFE SA, a leading professional body representing and governing fraud examination. This reflects our commitment to ethical practices, fraud prevention, and governance in dispute resolution processes.

Association of Dispute Resolution Practitioners of South Africa (ADRP-SA)

Member Status: Active

Tokiso is a member of ADRP-SA, a professional association that promotes the growth and integrity of the alternative dispute resolution profession in South Africa. Our membership underscores our ongoing engagement with ADR thought leadership, skills development, and standards setting.

Insights Discovery

Status: Licensed distributor

Tokiso is a licensed distributor of Insights Discovery in South Africa. Whether you’re looking to develop leaders, improve communication, or strengthen team dynamics, Insights Discovery provides a practical and impactful starting point. Find out more here.