Tokiso’s Discipline Management Training

This course builds on the necessary skills and knowledge to effectively manage and initiate discipline and to confidently present in a disciplinary hearing. Ideal for managers, union representatives, and HR and ER practitioners.

 

Sandton, 09h00 – 16h00

What you will learn

  • What laws apply to the employment relationship;
  • How to apply the principles of discipline management;
  • Understand the requirements for fair procedures in discipline management;
  • How to conduct an investigation and gather information;
  • What to include in drafting charges;
  • What to consider when selecting and preparing witnesses;
  • Understand how the law of evidence is applied;
  • How to prepare evidence and a bundle for a disciplinary hearing;
  • Techniques for structuring and developing compelling opening and closing statements;
  • What to include in arguments of mitigation and aggravation;
  • Strategies for maintaining clarity, confidence and control under pressure;
  • Mistakes to avoid: tips from Tokiso presiding officers

Course outline

  • Principles of discipline management
  • Application of progressive discipline
  • Roles and responsibilities in the workplace
  • The disciplinary procedure
  • Investigation and information gathering
  • Drafting charges
  • Introduction to the law of evidence
  • Practical steps for preparation
  • Presenting your case
  • Matters of mitigation and aggravation
  • The Dos and Don’ts from Tokiso presiding officers and arbitrators