01 November 2024

Online, 09h00 – 16h00

What you will learn

• How to navigate the law that governs arbitration in South Africa;
• What to consider when determining whether to settle at conciliation;
• What to include in a pre-arbitration meeting;
• Why arbitration differs to other dispute resolution methods;
• How to prepare evidence and bundles for arbitration;
• Techniques for structuring and developing compelling opening and closing statements;
• How to effectively present evidence and handle witness examination in arbitration;
• Strategies for maintaining clarity, confidence and control under pressure;
• Mistakes to avoid: tips from Tokiso arbitrators.

Course outline

• Overview of labour statutes
• Types and pathways of disputes
• Types of arbitration
• Preparing for conciliation
• The different role players
• The pre-arbitration meeting
• The arbitration process
• Gathering evidence
• Preparing the bundle of documents
• Preliminary issues
• Opening statements
• The law of evidence
• Presenting evidence
• Closing arguments
• The arbitration outcome
• Learnings from Tokiso Arbitrators