LRA disputes

The Commission for Conciliation Mediation and Arbitration (“CCMA”) has accredited Tokiso as a private agency in terms of section 127 of the Labour Relations Act 66 of 1995 (“the LRA”).


Tokiso can conduct processes under the LRA by agreement of the parties. In other words, Tokiso can hear a dispute that is normally referred to the CCMA. The benefits of using Tokiso are that the parties can agree the commissioner as well as when and where the case is held. Tokiso offers a full administrative support service to parties.

You can refer a case to Tokiso online or by downloading the referral form.

  1. Refer a conciliation or con-arb
  2. Refer an arbitration
  3. Refer a S188A Inquiry by Arbitrator
  4. Refer a 189 / 189A Facilitation

Read Tokiso’s Rules that govern its LRA cases